Effective Date: 9 December 2024

1. Information We Collect

1.1 Personal Information

‍We may collect the following information when you use our app:Account Information: Name, email address, phone number, password.

‍Order Information: Delivery address, order details, payment information.

‍Rewards Program Data: Points accrued, rewards redeemed.

‍1.2 Non-Personal Information

‍We may also collect non-identifiable information, such as:Device information (e.g., model, operating system). App usage data (e.g., pages viewed, time spent on the app). Geolocation data (if you enable location services).

‍2. How We Use Your Information

‍We use the information collected for the following purposes: To provide app functionalities such as locating restaurants, placing orders, and tracking rewards. To process payments securely. To communicate with you about orders, promotions, and updates. To personalize your app experience. To improve our app through analytics and feedback.

‍3. Sharing Your Information

‍We do not sell your personal information to third parties. However, we may share your information with:

‍Service Providers: Payment processors, delivery partners, and IT support to provide services on our behalf.

‍Compliance Requirements: Government authorities, if required by law or to enforce our policies.

‍Business Transfers: In case of mergers, acquisitions, or sale of assets.

4. Loyalty and Rewards Program

‍By participating in our Loyalty and Rewards Program, you agree to the following terms:

‍Earning Points: You can earn loyalty points by making qualifying purchases at our restaurant.

The number of points awarded per transaction is detailed within the app and may vary based on current promotional offers.

‍Redeeming Points: Accumulated points can be redeemed through the app for discounts, special offers, or other rewards as specified in our rewards catalog.

Redemption is subject to the availability of rewards and any applicable conditions.

‍Data Collection and Sharing: Information related to your loyalty account—including your point earnings, redemptions, and transaction history—is collected and transmitted to our designated service provider.

This third-party provider administers the loyalty program on our behalf and processes your data in accordance with our Privacy Policy.

‍Program Modifications: We reserve the right to modify or discontinue the Loyalty and Rewards Program at any time without prior notice. Any changes will be communicated through the app or our website.

‍5. Cookies and Tracking Technologies

‍Our app may use cookies or similar technologies to:

Save preferences for future visits.

Analyze usage patterns for app improvement.

You can manage or disable cookies in your device settings.

‍6. Your Rights

‍Depending on your location, you may have the following rights:

‍Access: Request access to your personal information.

‍Correction: Request corrections to inaccurate or incomplete information.

‍Deletion: Request deletion of your data.

‍Opt-Out: Opt out of marketing communications and certain data processing. To exercise your rights, contact us at info@cheatmeals.co.uk.

‍7. Security

‍We take reasonable measures to protect your information from unauthorized access, alteration, or destruction.

However, no security system is foolproof.

‍8. Data Retention

‍We retain your data as long as necessary to provide the app’s services and comply with legal obligations.

You may request data deletion at any time.

‍9. Children’s Privacy

‍Our app is not intended for children under 13 (or equivalent age under local laws).

We do not knowingly collect data from children.

‍10. Changes to This Privacy Policy

‍We may update this policy from time to time. The updated policy will be available on our app, and we will notify you of significant changes.

‍11. Contact Us

‍If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

‍Email: info@cheatmeals.co.uk.
Company: WEMBLEY FOODS LIMITED

By using the Cheatmeals Mobile App, you agree to this Privacy Policy.